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What shall I do if I donít receive the license information after placing the order?
We suggest you confirm whether your order has been successfully processed by checking on:

MyCommerce: https://www.mycommerce.com/order-search.html

In theory, once your order is validated, our system will automatically send you a registration e-mail containing the download URL. If you do not receive it on time, perhaps it is tagged as a SPAM or it's because of the delay of Internet or system glitches. Or, maybe the order failed to be processed.
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